Retail & e-commerce
Logistics for retailers and online brands, from factory purchase orders through ocean freight, fulfilment and last-mile delivery, planned around your promotions and peak season.
- Less transit variance for Fernway
- 38%
- Same-day order cut-off
- 3 pm
- Returns back on the shelf
- 48 hrs
How we work with retail & e-commerce shippers
Retail logistics is a timing problem. Stock that arrives a week after the promotion is worth less than stock that arrives a week before it, and an order that ships late costs you the customer as well as the sale.
We plan retail freight backwards from your calendar. Purchase orders are tracked from the factory, containers are booked against your launch dates, and warehouse labour is scheduled for your peaks. Online and store orders come from the same stock, so you hold less of it.
What we solve
Peak season capacity
We plan ocean space and warehouse labour with you from June, so November volume has somewhere to go.
One stock pool
Store and online orders picked from the same inventory, so you stop buying stock twice.
Returns
Graded, repackaged and back in stock within two days, with refunds triggered on receipt.
Purchase order visibility
Track every PO line from the factory, not just the container it ended up in.
Services we use
Ocean freightFull and shared containers on every major trade lane, booked on carriers we audit.
WarehousingStorage, fulfilment and cross-docking in eighteen owned facilities on six continents.
Last-mile deliveryTwo-hour windows, white-glove installs and proof of delivery, to homes and job sites.
Customs brokerageLicensed brokers, tariff classification and duty planning at every port of entry.
Customer story
“We used to plan around the worst case because we never knew which week the containers would land. Now we plan around the actual date, and it is right.”
Daniela OrtizVP Supply Chain, Fernway
Read the case study- Transit time variance
- −38%
- Forwarders consolidated
- 5 → 1
- Less safety stock held
- $2.4M
Tell us what you are moving.
A specialist will come back with a firm price and a plan, usually within two hours.