Case study

Cardia's cold chain: 11,000 shipments without a temperature excursion

How a cardiac device maker moved its temperature-sensitive reagents through two certified gateways and a GDP warehouse without losing a single batch.

  • Lena FischerHead of Air Freight
  • Amira HaddadChief Operating Officer
A laboratory flask of orange liquid heated on a stand beside test tubes
Photo: Mikhail Nilov / Pexels
Temperature excursions
0
Shipments in two years
11,000
Average door to door
41 hrs

Cardia makes remote cardiac monitors. The devices are robust, but the reagents used to calibrate them are not: they must stay between 2 and 8 °C and be used within 72 hours of leaving the plant.

The route

Reagents leave Cardia’s plant in Ireland in validated passive shippers, fly from Frankfurt to New York JFK on our block space, and are stored in our GDP-certified Atlanta warehouse before final delivery to clinics.

At both gateways our own CEIV-certified staff handle the cargo, which means it never waits on an open apron for a third-party handler.

The records

Every shipper carries a data logger. Readings are uploaded at each handover, and an alert goes to our pharma desk if the temperature trends towards either limit. In two years the desk has intervened 37 times, and each time the shipment stayed in range.

The result

Across 11,000 shipments, Cardia has recorded no temperature excursions and no batch losses, with an average of 41 hours from plant to clinic.

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